Dementia Club UK (“we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and protect the personal information you provide to us when you use our website (referred to as the “Website”). This policy applies to the personal information collected on our Website and through any other means, including offline interactions and communications.

Information We Collect

We collect personal information that you voluntarily provide to us when you interact with our Website or communicate with us. The types of personal information we may collect include:

  • Contact information (e.g., name, address, email address, phone number)
  • Demographic information (e.g., age, gender)
  • Donation information (e.g., amount, frequency)
  • Information you provide when contacting us or participating in surveys, contests, or events
  • Information you post or share on our social media platforms

We may also collect certain information automatically when you visit our Website, such as your IP address, browser type, operating system, and referring website. This information is collected through the use of cookies and similar technologies. Please refer to our Cookie Policy for more details.

Use of Personal Information

We may use the personal information we collect for the following purposes:

  • To communicate with you, respond to your inquiries, and provide information about our services, events, and campaigns.
  • To process and manage your donations, including issuing receipts.
  • To personalize your experience on our Website and improve our services.
  • To conduct research, surveys, or analysis to better understand our supporters and improve our programs and initiatives.
  • To comply with legal obligations, such as reporting to relevant authorities or fulfilling tax requirements.
  • To protect our rights, property, or safety and that of our users or the public.

We will only process your personal information for the purposes mentioned above if we have a lawful basis to do so, including your consent, contractual necessity, compliance with legal obligations, or legitimate interests.

Sharing of Personal Information

We do not sell or rent your personal information to third parties. However, we may share your personal information with trusted third parties for the following purposes:

  • Service Providers: We may engage third-party service providers to perform certain functions on our behalf, such as website hosting, payment processing, email delivery, or data analysis. These service providers will have access to your personal information only to the extent necessary to perform their functions and are contractually obligated to protect the confidentiality and security of your information.
  • Legal Requirements: We may disclose your personal information if required by law, regulation, or legal process, or if we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
  • Consent: We may share your personal information with your consent or as otherwise disclosed at the time of data collection.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining the appropriate retention period, we consider the nature and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the information, and applicable legal requirements.

Data Security

We take reasonable precautions to protect the personal information we collect and maintain. We implement physical, technical, and organizational measures to safeguard the information against loss, theft, unauthorized access, disclosure, alteration, and destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your information.

Children’s Privacy

Our Website is not directed to individuals under the age of 16, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without appropriate consent, we will take steps to remove that information from our systems.

Your Rights and Choices

You have certain rights and choices regarding the personal information we collect and process about you. These may include:

  • Access and Correction: You have the right to request access to the personal information we hold about you and to correct any inaccuracies.
  • Opt-out: You may opt out of receiving marketing communications from us at any time by following the instructions provided in the communication or by contacting us using the information provided in the “Contact Us” section below.
  • Data Portability: You may request a copy of your personal information in a structured, commonly used, and machine-readable format.
  • Deletion: You may request the deletion of your personal information, subject to certain exceptions and legal obligations.
  • Withdraw Consent: If we rely on your consent to process your personal information, you have the right to withdraw your consent at any time. Please note that we may need to retain certain information for record keeping purposes, to complete transactions, or as required by law.

Links to Third-Party Websites

Our Website may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for their privacy practices or content. We encourage you to review the privacy policies of those websites before providing any personal information.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our information practices or legal obligations. Any updates will be posted on this page with a revised effective date. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions, comments, or concerns about this Privacy Policy or our privacy practices, please contact us at